How our phone trade-in works
No posting, no fuss. Start your order on musicMagpie, bring your phone to a Timpson shop, and get paid for your device instantly!
Get your quote online
Visit musicMagpie to get an instant price for your phone and complete your trade-in.
Choose a Timpson drop-off location
At checkout, simply select the Timpson option and find your nearest participating shop.
Bring your phone to us
Our in-store colleague will confirm your details and carry out a few quick checks on your phone.
Get paid fast
Once we’ve accepted your trade-in, musicMagpie will send payment within just 15 minutes!
Why trade in your phone at Timpson?
✅ Speedy payouts - You don’t have to wait around for your item to arrive at musicMagpie HQ - just drop your phone off and you’ll get paid instantly!
✅ On-the-spot checks - Your phone is assessed while you wait, giving you complete clarity and peace of mind.
✅ Safe, simple, secure - Dropping your device off in person means no risk of it being lost or damaged in the post. Plus, your trade-in is fully insured for its quoted value.
✅ Friendly local service - Our colleagues are here to help! We’ll guide you through the process and ensure your experience is as smooth as possible.
Frequently asked questions about phone trade-in
Which phones can I trade in at Timpson?
At the moment, the service supports a wide range of Apple and Samsung models, including popular devices such as the iPhone 14, 15 and 16, and Samsung Galaxy S23, S24 and S25.
To check if your phone is eligible, simply start a valuation on musicMagpie.co.uk.
What if musicMagpie needs to change my valuation?
If the condition of your phone doesn’t match what was submitted online, our colleague will run through the condition discrepancies with you and update the valuation price. You can then choose to accept the new offer or decline it and take your phone home - the choice is yours!
Is there a fee for using Timpson as my trade-in option?
Trading in your phone through Timpson is totally free! Just make sure you’ve created your order with musicMagpie before visiting our store.
Can I trade in my phone without an online order?
Not at the moment. You’ll need to complete your trade-in on the musicMagpie website first and then choose Timpson as your preferred drop-off option.
What should I bring with me?
Please bring:
The device you’re trading in
Your musicMagpie confirmation email (on another device)
A form of ID (such as a debit card or driving licence)
Before visiting, remember to remove any iCloud/Google accounts and reset your phone to factory settings.
How long do the in-store phone checks take?
Your trade-in will take around 10–20 minutes from start to finish, as our colleague will have to perform a few quick checks on your device.
What does the phone assessment involve?
Our colleague will run four simple checks:
Identifying the make and model of your device
Confirming the IMEI number through CheckMEND
Making sure your device is free from account locks
Checking the condition matches your online selection
If everything passes, musicMagpie will send your payment shortly after.
How will I be paid for my phone trade-in?
Payment is made by bank transfer from musicMagpie and normally arrives within 15 minutes of completing your in-store assessment.
Can I refuse the offer?
Of course. If you’re not happy with the price, you can cancel the trade-in on the spot and take your phone back home.